Public Sector Performance Management using the Balanced Scorecard (BSC) is a strategic framework that moves beyond traditional, financially-focused metrics to provide a holistic view of an organization’s performance. Originally developed for the private sector, the BSC has been adapted to help public sector entities translate their mission and strategy into a comprehensive set of performance measures. It ensures that day-to-day operations are aligned with long-term strategic goals, ultimately demonstrating value to citizens and stakeholders.